The community engagement coordinator works to amplify the impact of Franklin Hampshire Habitat for Humanity by recruiting and stewarding volunteers. This position works closely with many volunteers and staff. This position uses a diversity, equity, and inclusion lens to understand the most pressing needs of the organization and take necessary steps to engage new and ongoing volunteers in the work. A large portion of the job is spent in the community doing outreach, but the person in this position should also feel comfortable using data to track and report. An ability to engage with cultural humility and work with people from a variety of backgrounds and demographics is essential.

Time Commitment: TBD – please let us know with your application if you are interested in 24 hours per week or 32 hours per week. We want to find the right person for the job.

Pay Rate: $ $25/hour

Benefits: We believe in supporting the health and well-being of our employees. All regular employees (full and part time) receive:

• Paid leave – 14 paid holidays, 10 paid sick days (pro-rated to % of full time)
• A 401(k) retirement plan
• Longevity bonuses on the anniversary of being hired

Regular employees working more than 30 hours per week also receive:

• Additional paid leave – 10 paid vacation days (pro-rated to % of full time)
• 3 personal days (pro-rated to % of full time)
• Group health insurance with a shared contribution for premium costs
• Long-term disability insurance
• Modest dental insurance

Reporting: To the Executive Director, but also works collaboratively with other staff and volunteers

Schedule: Meetings often occur at fixed times, but many other hours can be flexible. Availability for networking events and meetings required. Communication about hours required. At least one day per week in our Northampton office required.

Affirmative Equity: Our organization is committed to identifying and dismantling barriers that prevent people with marginalized social identities from actualizing their full employment potential, advancing in our organization, assuming leadership roles, or from fully engaging at all levels in the workplace. We strive to operationalize policies, practices, attitudes, and actions that produce equitable power, access, and employment opportunities for all people regardless of social identity. We are committed to providing a respectful, supportive workplace culture that welcomes and celebrates the diverse social identities of our staff.

Responsibilities:

• Recruit new volunteers to Franklin Hampshire Habitat for Humanity’s work through networking, community outreach and education
• Provide volunteer stewardship – following up with new volunteers to ensure engagement, planning volunteer appreciation for existing volunteers and reaching out to lapsed volunteers
• Assist with volunteer placement, i.e. reaching out to new or existing volunteers to fill specific vacancies and recognize volunteers ready for leadership roles
• Coordinate volunteer training and development for construction volunteers in coordination with the Construction Coordinator
• Track volunteers in a shared database, to help maintain relationships with PVHH, not just individual staff, and for reporting purposes
• Assist the hospitality committee in making construction volunteers feel welcome.
• Assist the family selection committee with outreach to community-based organizations when marketing new housing opportunities
• Maintain a list of agencies for referrals when community members call PVHH with needs beyond the scope of our programs
• Work collaboratively with the director of resource development to understand overlapping community connections between volunteers and donors, and coordinate outreach
• Work with Construction Coordinator to fill specific construction volunteer needs and to schedule Team Build days
• Develop and maintain social media strategy in coordination with volunteers and staff
• Advance Diversity, Equity and Inclusion (DEI) goals in coordination with DEI Committee and staff
• Contribute to staff-wide administrative and strategy conversations and tasks

Seeking applicants with:

• Excellent written and verbal communication skills
• Ability to listen, learn and work respectfully and collaboratively with people who have social identities different from your own
• Strong dedication to diversity, equity and inclusion across race, ethnicity, gender expression, sexual orientation, class and disability, demonstrated through academic, employment, and life experience
• Exceptional partnering and team-work skills; ability to engage with integrity, transparency, cultural humility, and accountability
• Comfort talking with new people (on the phone and in person) and networking in the community
• Ability to center relationships with the organization that will be long lasting
• Highly skilled at email, Word, Google docs, Dropbox, Zoom and other computer programs for communication and tracking
• Proficient at using Excel and reviewing data and trends
• Experience with community organizing a plus
• Event planning and knowledge of workforce or volunteer education a plus
• A knowledge of residential construction a plus
• Knowledge of local community a plus

Franklin Hampshire Habitat for Humanity’s goal is to make home ownership possible for low-income families in Western Massachusetts. Franklin Hampshire Habitat for Humanity is committed to increasing racial, class, and gender equity and is dedicated to dismantling barriers that prevent people with marginalized social identities from achieving home ownership. Through the donation of money, land, expertise, and labor, we commit ourselves to build safe, decent, affordable homes in partnership with families in need. We are affiliated with Habitat for Humanity International.

Please click here to apply for this position via Indeed with a resume and cover letter.

Franklin Hampshire Habitat is an Equal Opportunity Employer. All persons regardless of age, race, ethnicity, gender, sex, religious affiliation, or sexual orientation are encouraged to apply. Women, people of color, and LGBTQ people are strongly encouraged to apply. We require criminal background checks on all selected candidates for employment and a copy of our criminal background check policy is available upon request.

The Green Building Intern for Fall 2026 would be assisting FH Habitat in building organizational capacity by providing support to our volunteer build team leaders and staff. Some (but not all) office work is being done remotely, with in-person work expected on construction sites and at events. The intern would be tasked in three main areas:

• Participatory Learning – Act as a mentor to other volunteers and assist in the successful implementation of our construction projects through on-site work and virtual office work.
• Research & Administration – The intern will work remotely assisting staff with research and administrative tasks. This helps give a broader view of the diverse work required to run a Habitat for Humanity affiliate.
• Inventory – The intern will visit all job sites and storage trailers to update our inventory lists and organize as needed.

Additional tasks depending on intern skills and project needs you may also work on:

• Event planning – Help plan and implement events, including fundraisers, wall raisings and dedications.
• Document Construction Process – Through photographs, video, writing and other techniques document the techniques being used at our build site with an emphasis on green building techniques. Assist the build team in maintaining a list of all plan changes and incorporating sustainable practices.  The goal of this documentation is both short and long term – to assist the volunteers sharing information from one week to the next and to assist the planning of future projects.  Take notes at build team meetings as requested.
• Volunteer & Family Education – Create educational materials for new volunteers and partner families to get up to speed quickly on the build tasks at hand. Multi-media educational materials encouraged.  This may involve curating links to additional online educational materials, creating on site signage about green building details, etc.
• Other project assistance as needed – FH Habitat HH is also working on DEI initiatives, new outreach efforts, and an initiative to engage Habitat for Humanity affiliates across the state of Massachusetts in conversations about building all-electric zero-net energy homes.

Qualifications

• Interest in green building and energy efficient homes, experience or class work within this area preferred
• Excellent writing skills – able to convey complex technical information in a simple accessible manner
• Self-directed and able to work independently
• High proficiency with Microsoft Word and Excel – able to use styles and indexes in Word, able to sort and use formulas in Excel
• Able to effectively communicate with, listen to and learn from others
• Able to work with individuals of different ages, backgrounds and life experiences
• A car to be able to access job sites and meet with volunteers at locations other than the office
• Graphic design or website editing skills are useful for providing project support
• Photography and Video skills desirable – able to photograph or video construction, then edit into usable documents or short videos

Position Details

This position is for an average of 30 hours per week from September – December, 2026.  Schedule will include weekend and weekday work.  Pay is $18/hour for this temporary, at-will position with paid sick leave on an accrual basis.  Approval by the MassCEC internship program is required.

To apply you must do two things:

1. Apply to the MassCEC internship program and get listed in their database: https://www.masscec.com/clean-energy-internships-students
2. Send a resume and cover letter to jess@pvhabitat.org expressing your interest in our particular internship

Franklin Hampshire Habitat for Humanity’s goal is to make home ownership possible for low-income families in Western Massachusetts. Franklin Hampshire Habitat for Humanity is committed to increasing racial, class, and gender equity and is dedicated to dismantling barriers that prevent people with marginalized social identities from achieving home ownership. Through the donation of money, land, expertise, and labor, we commit ourselves to build safe, decent, affordable homes in partnership with families in need.  We are affiliated with Habitat for Humanity International.

Franklin Hampshire Habitat is an Equal Opportunity Employer. All persons regardless of age, race, ethnicity, gender, sex, religious affiliation, or sexual orientation are encouraged to apply.  Women, people of color, and LGBTQ people are strongly encouraged to apply.  We require criminal background checks on all selected candidates for employment and a copy of our criminal background check policy is available upon request.